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Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any Goods or Services from this Website. By ordering any Goods or Services from this Website, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.

Terms and Conditions Agreement

 

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY. THE TERMS AND CONDITIONS (“AGREEMENT”) CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND grubNow, Ltd, AND ITS AFFILIATED COMPANIES

 

1. Introduction

We are grubNow Platform, a brand of http://www.grubNow.net, unless otherwise stated.

 

2. Definitions

2.1. "Agreement" references these Terms and Conditions (T&Cs), the Privacy Policy, any partnership with us, payment instructions provided to you and any other form we might provide to you;

2.2. By "Privacy Policy" we mean the policy accessible on all our platforms (which include the website, our mobile apps and social media platforms) which details how we collect and store your personal data;

2.3. "you", "your" and "yours", “User” and “Users” are references to you, the person accessing these platforms, whether as a partner or customer placing the orders for the Goods or Services, we display on it. Access through any other channel provided by grubNow Platform will also bound you to these Terms and Conditions;

2.4. "we", "us", "our", “grubNow” and "grubNow Platform" are references to the Company;

2.5. "Goods" is a reference to any goods which we may offer for sale on our Platform at any given time;

2.6. "Service" or "Services" is a reference to any service which we may supply and which you may request via our Platforms;

2.7. "Partner", “Merchant”, is a third party, which has agreed to co-operate with the Company to prepare and/or deliver the Goods or Services.

2.8. "Food Delivery" references perishable goods and any form of delivery service, both provided by our Partner restaurants and for both of which our Partner restaurants take full responsibility;

2.9. "Platform" is a reference to our Website, Mobile apps or social media channels or any other platform we will choose to offer our Goods or services.

 

3. Acceptance of this Agreement

grubNow Platform provides an online marketplace connection, using web-based technology that connects you and other consumers, restaurants and/or other businesses and independent third party delivery companies. grubNow’s software permits consumers to place orders for food and/or other goods from various restaurants and businesses (the “Software”). Once such orders are made, the grubNow software notifies its third-party partners that a delivery opportunity is available and the software facilitates completion of the delivery to the consumer. grubNow is not a restaurant, delivery service, or food preparation business.

If you access any of our services or use any other software supplied by our platform, or access any information, function, or service available or enabled by us or complete the grubNow account registration process, you, your heirs, assigns, and successors (collectively, “you” or “your”) hereby represent and warrant that:

(a) you have read, understand, and agree to be bound by this Agreement;

(b) you are of legal age in the jurisdiction in which you reside to form a binding contract with grubNow; and

(c) you have the authority to enter into the Agreement personally and, if applicable, on behalf of any organization on whose behalf you have created an account and to bind such organization to the Agreement.

(d) you agree to be bound by this Agreement and acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with grubNow’s Privacy Policy, which is incorporated in this Agreement. Certain features of our Services may be subject to additional terms and conditions, which are incorporated herein by reference.

Except as otherwise provided in this Agreement, if you do not agree to be bound by the Agreement, you may not access or use the Platform.

 

4. Modifications

grubNow reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Software or Platform at any time, effective upon posting of an updated version of this Agreement through the Services. You should regularly review this Agreement, as your continued use of the Platform after any such changes constitutes your agreement to such changes.

 

5. Rules and Prohibitions

Without limiting other rules and prohibitions in this Agreement, by using the Platform, you agree that:

(a) You will only use the Services provided by our Platform for lawful purposes; you will not use the Platform for sending or storing any unlawful material or for deceptive or fraudulent purposes; and you will not engage in conduct that harms other Users, grubNow employees, or our community.

(b) You will only use the Platform s in accordance with all applicable laws, including copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights.

(c) You will only access the Platform using means explicitly authorized by grubNow.

(d) You will not use another User’s account, impersonate any person or entity, or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Platform.

(e) You will not use any of the Services on our Platform to cause nuisance, annoyance or inconvenience.

(f) You will not use the Platform, or any content accessible through the Services we provide, for any commercial purpose, including but not limited to contacting, advertising to, soliciting or selling to, any Merchant, user or third party company, unless grubNow has given you prior permission to do so in writing.

(g) You will not copy or distribute the Software or any content displayed through the Services on our Platform, including Merchants’ menu content and reviews, for republication in any format or media.

(h) You will not compile, directly or indirectly, any content displayed through the Services on our platform except for your personal, noncommercial use.

(i) The information you provide to us when you register an account or otherwise communicate with us is accurate, you will promptly notify us of any changes to such information, and you will provide us with whatever proof of identity we may reasonably request.

(j) You will keep secure and confidential your account password or any identification credentials we provide you which allows access to the Services on any of our Platforms.

(k) You will use the Software and Services only for your own use and will not directly or indirectly resell, license or transfer the Software, Services or content displayed by the Services to a third party.

(l) You will not use the Services in any way that could damage, disable, overburden or impair any grubNow server, or the networks connected to any grubNow server.

(m) You will not attempt to gain unauthorized access to the Platform and/or to any account, resource, computer system, and/or network connected to any grubNow server.

(n) You will not probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures grubNow may use to prevent or restrict access to the Platform or use of the Services or the content therein.

(o) You will not deep-link to our Platform or access our websites manually or with any robot, spider, web crawler, extraction software, automated process and/or device to scrape, copy, index, frame, or monitor any portion of our websites or any content on our websites.

(p) You will not scrape or otherwise conduct any systematic retrieval of data or other content from the Platform.

(q) You will not try to harm other Users, grubNow, or the Services in any way whatsoever.

(r) You will not engage in threatening, harassing, racist, sexist or any other behavior that grubNow deems inappropriate when using the Platforms.

(s) You will report any errors, bugs, unauthorized access methodologies or any breach of our intellectual property rights that you uncover in your use of our Platforms.

(t) You will not abuse our promotional or credit code system, including by redeeming multiple coupons at once or by opening multiple accounts to benefit from offers available only to first time users.

(u) You will not attempt to undertake any of the foregoing.

In the event that we believe or determine that you have breached any of the aforementioned, we reserve the right to suspend and/or permanently deactivate your account at our sole discretion.

 

6. Liability on Third Party Merchants

You understand and agree that grubNow primarily provides a technology platform connecting people with independent food service providers and others that provide the products offered through the Services (“Merchants”), and independent third-party contractors who provide delivery services. You acknowledge and agree that grubNow does not itself prepare food or offer delivery services, and has no responsibility or liability for the acts or omissions of any Merchant. grubNow is not the retailer of any products offered by Merchants, nor is it in the delivery business or a common carrier. grubNow provides a technology platform facilitating the transmission of orders by Users to Merchants for pickup or delivery by logistic partners. grubNow will not assess or guarantee the suitability, legality or ability of any Merchant. You agree that grubNow is not responsible for the Merchants’ food preparation or the safety of the food, and does not verify Merchants’ compliance with applicable laws or regulations. grubNow has no responsibility or liability for acts or omissions by any Merchant.

You agree that the goods that you purchase will be prepared by the Merchant you have selected, that title to the goods passes from the Merchant to you at the Merchant’s location, and that the logistic rider will be directed by your instructions to transport the products to your designated delivery location. You agree that neither the logistic partner nor grubNow holds title to or acquires any ownership interest in any goods that you order through the Platform.

 

7. User Content

User Contents refers to whatever content you provide to the platform for use, no matter the context or format, however interactive or dynamic (examples of such includes pictures, videos, graphic representation, ratings, reviews, write ups, captioning, descriptions etc).

You hereby grant grubNow a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicenseable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works, distribute and/or otherwise use the User Content in connection with grubNow’s business and in all forms now known or hereafter invented (“Uses”), without notification to and/or approval by you. You further grant grubNow a license to use your username and/or other User profile information, including without limitation your ratings history, to attribute User Content to you in connection with such Uses, without notification or approval by you. You agree that this license includes the right for other Users to access and use your User Content in conjunction with participation in the Services and as permitted through the functionality of the Services. In the interest of clarity, the license granted to grubNow herein shall survive termination of the Services or your account. grubNow reserves the right in its sole discretion to remove or disable access to any User Content from the Services, suspend or terminate your account at any time, or pursue any other remedy or relief available under equity or law if you post any User Content that violates this Agreement or we consider to be objectionable for any reason. You agree that grubNow may monitor and/or delete your User Content (but does not assume the obligation) for any reason in grubNow’s sole discretion. grubNow may also access, read, preserve, and disclose any information as grubNow reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Agreement, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to User support requests, or (v) protect the rights, property or safety of grubNow, its users and the public.

 

 

 

8. Intellectual Property Ownership

GrubNow alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Services. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software or the Services, or any intellectual property rights owned by grubNow. grubNow names, grubNow logos, and the product names associated with the Software and Services are trademarks of grubNow or third parties, and no right or license is granted to use them. You agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Software or the Services.

 

9. Payment Terms

(a) Prices. You understand that:

1. grubNow has no obligation to itemize its costs, profits or margins when publishing prices

2. grubNow reserves the right to change such prices at any time, at its discretion. For certain transactions, the subtotals shown at checkout are estimates that may be higher or lower depending on the final in store totals, VAT, delivery charges or any additional service charge that may be incured. In those situations, grubNow reserves the right to charge your payment method the final price after checkout. You (the customer) are liable for all transaction taxes on the Services provided under this Agreement (other than taxes based on grubNow’s income). Payment will be processed by grubNow, using the preferred payment method designated in your account.

(b) No Refunds. Charges paid by you (the customer) for completed and delivered services are final and non-refundable. grubNow has no obligation to provide refunds or credits, but may grant them, in warranted cases according to grubNow’s sole discretion.

(c) Promotional Offers and Credits. grubNow, at its sole discretion, may make promotional offers with different features and different rates to any User. These promotional offers are subject to the terms of this Agreement and may be valid only for certain Users as indicated in the offer. You agree that promotional offers:

(i) may only be used by the intended audience, for the intended purpose, and in a lawful manner

(ii) may not be duplicated, sold or transferred in any manner, or made available to the general public, unless expressly permitted by grubNow

(iii) are subject to the specific terms that grubNow establishes for such promotional offer

(iv) cannot be redeemed for cash or cash equivalent

(v) are not valid for use after the date indicated in the offer or in grubNow’s Terms and Conditions for Promotional Offers and Credits.

grubNow reserves the right to withhold or deduct credits or benefits obtained through a promotion in the event that grubNow determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or this Agreement. grubNow reserves the right to modify or cancel an offer at any time.

(d) Fees for Services. grubNow may change the fees for our Services as we deem necessary or appropriate for our business, including but not limited to Commission rates, Delivery Fees, Service Fees, Small Order Fees, and Surge Fees.  grubNow may also charge you (the merchants) fees for our services or on orders that you (the customer) place through the Platform, including commissions and other fees, and may change those merchant fees as we deem necessary or appropriate for our business or to comply with applicable law.

 

 

10. Dispute Resolution (Arbitration Agreement)

You agree that any dispute or claim relating in any way to your access of the Services or use of the Platform as a consumer of our Services, to any advertising or marketing communications regarding grubNow or the Services, to any products or services sold or distributed through the Services that you received as a consumer of our Services, or to any aspect of your relationship or transactions with grubNow as a consumer of our Services will be resolved by binding arbitration, rather than in court, except that

(a) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis (b) you or grubNow may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).

This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement.

The provisions of the Arbitration and Conciliation Act (Cap A18) Laws of the Federation of Nigeria 2004 shall apply to the arbitral proceedings. The decision of an Arbitrator appointed under this clause shall be final except where there is a manifest error in law or fact or miscarriage of justice.

(c) Arbitrator Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and grubNow. The arbitration proceeding will not be consolidated with any other matters or joined with any other proceedings or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and this Agreement (including this Arbitration Agreement). The arbitrator will issue a written statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The arbitrator’s decision is final and binding on you and grubNow.

(d) Waiver of Jury Trial. YOU (the merchant, the partner, the customer and every consumer of our services via our Platform) AND grubNow WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and grubNow are instead electing to have claims and disputes resolved by arbitration, except as specified in section 10(a) above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

(e) Waiver of Class or Consolidated Actions. YOU (the merchant, the partner, the customer and every consumer of our services via our Platform) AND grubNow AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable with respect to a particular claim or dispute, neither you nor grubNow is entitled to arbitration of such claim or dispute. Instead, all such claims and disputes will then be resolved in a court.

(f) Opt Out. You may opt out of this Arbitration Agreement. If you do so, neither you nor grubNow can force the other to arbitrate as a result of this Agreement. To opt out, you must notify grubNow in writing no later than 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your grubNow username (if any), the email address you used to set up your grubNow account (if you have one), and a CLEAR statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may have entered into with us or may enter into in the future with us. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, NOTHING IN THIS AGREEMENT SHALL SUPERSEDE, AMEND, OR MODIFY THE TERMS OF ANY SEPARATE AGREEMENT(S) BETWEEN YOU (the merchant, the partner, the customer and every consumer of our services via our Platform) AND grubNow RELATING TO YOUR WORK AS AN EMPLOYEE OR INDEPENDENT MERCHANT, INCLUDING WITHOUT LIMITATION, ANY INDEPENDENT MERCHANT AGREEMENT GOVERNING YOUR SERVICES AS A MERCHANT.

(g) Survival. This Arbitration Agreement will survive any termination of your relationship with grubNow.

(h) Modification. Notwithstanding any provision in the Agreement to the contrary, we agree that if grubNow makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to grubNow.

 

11. Third-Party Interactions.

(a) Third-Party Websites, Applications and Advertisements. The Services may contain links to third-party websites (“Third-Party Websites”) and applications (“Third-Party Applications”) and advertisements (“Third-Party Advertisements”) (collectively, “Third-Party Websites & Advertisements”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Advertisement, grubNow will not warn you that you have left grubNow’s Website or Services and will not warn you that you are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Websites & Advertisements are not under the control of grubNow.

grubNow is not responsible for any Third-Party Websites, Third-Party Applications or any Third-Party Advertisements. GrubNow does not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third-Party Websites & Advertisements, or their products or services. You use all links in Third-Party Websites & Advertisements at your own risk. You should review applicable terms and policies, including privacy and data gathering practices of any Third-Party Websites or Third-Party Applications, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

(b) App Stores. You acknowledge and agree that the availability of the Application is dependent on the third party from which you received the Application license, e.g., the Apple iPhone or Android app stores (“App Store”). You acknowledge and agree that this Agreement is between you and grubNow and not with the App Store. GrubNow, not the App Store, is solely responsible for the Software and the Services, including the Application and the Services, the content thereof, maintenance, support services and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement). In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Application or the Services. You agree to comply with, and your license to use the Application is conditioned upon your compliance with, all applicable third-party terms of agreement (e.g., the App Store’s terms and policies) when using the Application.

 

12. Transactions Involving Alcohol

You (the customer) may have the option to request delivery of alcohol products in some locations and from certain Merchants. You agree that you will only order alcohol products if you are 21 years of age or older.

 

13. Indemnification

You agree to indemnify and hold harmless grubNow and its officers, directors, employees, agents and affiliates (each, an “Indemnified Party”), from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from (a) your User Content; (b) your misuse of the Software or Services; (c) your breach of this Agreement or any representation, warranty or covenant in this Agreement; or (d) your violation of any applicable laws, rules or regulations through or related to the use of the Software or Services. In the event of any claim, allegation, suit or proceeding alleging any matter potentially covered by the agreements in this section, you agree to pay for the defense of the Indemnified Party, including reasonable costs and attorneys’ fees incurred by the Indemnified Party. GrubNow reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with grubNow in asserting any available defenses. This provision does not require you to indemnify any Indemnified Party for any unconscionable commercial practice by such party, or for such party’s negligence, fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Software or Services. You agree that the provisions in this section will survive any termination of your account, this Agreement, or your access to the Software and/or Services.

 

14. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE FULLEST EXTENT OF LAW, YOUR USE OF THE SOFTWARE AND SERVICES IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE SOFTWARE AND SERVICES AND MAY BE MADE AT ANY TIME WITHOUT NOTICE TO YOU. THE SOFTWARE AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. grubNow MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT MADE AVAILABLE THROUGH THE SOFTWARE OR SERVICES, OR THE SERVICES, SOFTWARE, TEXT, GRAPHICS OR LINKS.

GrubNow DOES NOT WARRANT THAT THE SOFTWARE OR SERVICES WILL OPERATE ERROR-FREE OR THAT THE SOFTWARE OR SERVICES ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL MALWARE. IF YOUR USE OF THE SOFTWARE OR SERVICES RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, grubNow SHALL NOT BE RESPONSIBLE FOR THOSE ECONOMIC COSTS.

 

15. Termination

If you violate this Agreement, grubNow may respond based on a number of factors including, but not limited to, the egregiousness of your actions and whether a pattern of harmful behavior exists.

In addition, at its sole discretion, grubNow may modify or discontinue the Software or Service, or may modify, suspend or terminate your access to the Software or the Services, for any reason, with or without notice to you and without liability to you or any third party. In addition to suspending or terminating your access to the Software or the Service, grubNow reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal or injunctive redress. Even after your right to use the Software or the Services is terminated, this Agreement will remain enforceable against you. All provisions which by their nature should survive to give effect to those provisions shall survive the termination of this Agreement.

 

 

Privacy Policy

grubNow is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect Personal Information (as it is defined below) of our customers and users. It applies to all Personal Information collected by us on any of our Platforms (the website, mobile applications, and any other websites or mobile applications that link to this Policy, as well as during any written, electronic, and oral communications (collectively, the “Services”). grubNow may collect Personal Information to help you place and receive orders and to improve the service.

The Company uses a network of independent third-party logistic partners and merchants who provide delivery services to our users and food service providers. Our Services may change from time to time. As a result, we reserve the right to update or modify this Policy at any time and from time to time without prior notice. If we make any material changes to the way we process your Personal Information, we will notify you before such changes are effective. If you object to any changes, you must cease using our Services. We recommend you review this Policy periodically.

 

 

 

What information do we collect about you?

a. Information You Provide to Us Directly

You may provide your Personal Information to us when you use our Services, including when you register with grubNow, search within or place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include:

b. Information Received from You as Part of Your Communications

When you use our Services (for example on our Site), complete electronic forms, communicate with or contact us, by online chat, email, phone or text, we may automatically collect and store certain information about you and the activity you engaged in, for example: your name and contact information; your order details; information that you voluntarily provide to us; the nature of your communication; the purpose of the interaction, and the action we took in response to your inquiry or request.

c. Information Collected Automatically

We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services. This information may include:

d. Location Information

When you use the Services, we may collect and store general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect and store the precise location of your device when the grubNow app is running in the foreground or background of your device. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the grubNow mobile app. If you choose to disable the location feature, the logistic driver will not receive precise location information from your device, which may compromise the accuracy of deliveries in some situations.

Cookies and Google Analytics

Accepting cookies is not necessary to visit our website, but mandatory in order to complete correctly an order.

What are cookies? Cookies are small text files placed on your computer while visiting websites. They are necessary to have websites work more efficiently or to provide information to the websites owners. We collect cookies to remember your IP address, so that you can save time when coming back on our website. To get more information about cookies, please visit www.allaboutcookies.org.

We also use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" (see above). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout.

 

 

How we use the information we collect from you?

aTo Provide You with the Services

bTo Maintain, Improve, and Personalize the Services

cTo Communicate with You

dFor Account and Network Security Purposes

eTo Maintain Legal and Regulatory Compliance

fTo Enforce Compliance with Our Terms and Conditions and Policies

gTo Protect You, Others, and Our Business

hFor Our Business Purposes

 

Sharing of Personal Information with Third Parties

We share your Personal Information as described below.

aService Providers

We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, advertising services, marketing partners, web analytics, data processing, IT services, customer support and other services. These third-party service providers have access to your Personal Information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your Personal Information for any other purpose.

bLogistic companies and Merchants

To help provide you with a high-quality delivery we also may share your information, including your Personal Information and order details, with partners that complete your requested deliveries. Similarly, we may share information with Merchants to facilitate deliveries such as your first name and last initial and order information related to your orders with grubNow merchants.

cRelated Entities

We may share your information with our affiliates (entities that control or are under the control of grubNow) for business purposes.

dWhen Required by Law

We recognize that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity.

eCorporate Transactions

In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction, including during the negotiation of an actual or contemplated transaction.

fWith Your Consent

We also may share or disclose your information with your consent or at your direction.

Contact Us

If you have any questions or concerns relating to this Policy or our privacy practices please contact us at: 


[email protected]

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